Refund policy

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof and request a refund.

Please email info@coasterz.store with your refund claim.

To complete your return, we require a receipt or proof of purchase.
To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind. Please provide photographic proof that the product is faulty or damaged.
Sale items are not eligible for refunds. If an item is discounted, it cannot be refunded.
Any item returned more than 30 days after delivery is not eligible.

Refunds
We will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit applied to your original method of payment.

Exchanges
We only replace items if they are defective or damaged.